We ship all over Malaysia. 

Shipping charge would be advised on your final amount of purchase before proceeding with the full transaction.

Upon payment, your order will be processed and shipped within 48 hours of business day. The estimated arrival date will be subjected to shipping location and delivery method. 

Your order will be delivered via PosLaju Courier service. Tracking No is available for you to receive a shipping confirmation via e-mail and with a tracking link for your parcel. If you are not present when your package arrives, the carrier will leave a card informing you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange your order delivery. 

Shipping period for cities in Malaysia would take three (3) to five (5) business days. Please be advised that on any public holiday, deliveries would not be made. In this instance, please expect your order to arrive in the next business day.

In the event whereby we cannot deliver to certain postcodes, we suggest that you select a different shipping destination, or alternatively, you can contact our customer care team at [email protected] or Whatsapp Centre +6012-4098500 to personally assist you on this matter.

We insure each purchase during the time it is in transit until it is delivered to you. Thus, we require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.

Please note, that if no signature is collected upon the package arrival, you agree to our terms and conditions and, confirm that we can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. Please be aware, that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur.

This policy is only applicable for purchase made on www.kikinaturalwellness.com